Skip to main content

Fair Housing ‘Dos & Don'ts’ for Dealing with Residents Who Break the Rules

First in a series of articles dealing fair housing issues when addressing residents who break the rules. 

Fair housing problems can arise when dealing with residents who break the rules. The specifics will vary, but all residents have to abide by some basic rules: They must pay rent, avoid damage to the unit (subject to reasonable wear and tear), and refrain from interfering with the quiet enjoyment of other residents.

But what happens when residents break the rules? They may fail to pay their rent, ignore community policies, damage the property, or disturb their neighbors. Whatever the problem, you have the right to enforce the lease and community rules, subject to applicable landlord/tenant laws. It doesn’t have to be a fair housing problem, but it can quickly become one if you’re not careful.

Over the next couple weeks we will cover eight rules —the essential ‘dos and don’ts’—for dealing with residents who break the rules and keep the housing provider from violating fair housing laws.

Fair Housing ‘Dos & Don'ts’ for Dealing with Residents Who Break the Rules

First in a series of articles dealing fair housing issues when addressing residents who break the rules. 

Fair housing problems can arise when dealing with residents who break the rules. The specifics will vary, but all residents have to abide by some basic rules: They must pay rent, avoid damage to the unit (subject to reasonable wear and tear), and refrain from interfering with the quiet enjoyment of other residents.

But what happens when residents break the rules? They may fail to pay their rent, ignore community policies, damage the property, or disturb their neighbors. Whatever the problem, you have the right to enforce the lease and community rules, subject to applicable landlord/tenant laws. It doesn’t have to be a fair housing problem, but it can quickly become one if you’re not careful.

Over the next couple weeks we will cover eight rules —the essential ‘dos and don’ts’—for dealing with residents who break the rules and keep the housing provider from violating fair housing laws.

WHAT DOES THE LAW SAY?

Phil Querin: 55 and Older Communities

The following article is a discussion of the federal Fair Housing law governing 55+ communities.  The contents are not intended to constitute legal advice, and should not be relied upon by the reader as such.  All legal questions regarding this complicated and important law should be directed to legal counsel familiar with the area.

 

The Fair Housing Amendments Act (FHAA) went into effect on March 12, 1989.  That Act amended Title VIII of the Civil Rights Act of 1968, which prohibited discrimination based on race, color, religion, sex or national origin in the sale, rental, or financing of residential housing.  The FHAA added two additional protected classes; (1) persons with disabilities and (2) families with children.  Children include persons under the age of 18 years.

 

Phil Querin: 55 and Older Communities

The following article is a discussion of the federal Fair Housing law governing 55+ communities.  The contents are not intended to constitute legal advice, and should not be relied upon by the reader as such.  All legal questions regarding this complicated and important law should be directed to legal counsel familiar with the area.

 

The Fair Housing Amendments Act (FHAA) went into effect on March 12, 1989.  That Act amended Title VIII of the Civil Rights Act of 1968, which prohibited discrimination based on race, color, religion, sex or national origin in the sale, rental, or financing of residential housing.  The FHAA added two additional protected classes; (1) persons with disabilities and (2) families with children.  Children include persons under the age of 18 years.

 

Virtually all forms of “familial discrimination” became illegal under the FHAA, such as the refusal to rent to tenants because they had children; imposing different terms or conditions of rental depending upon whether they had children; discouraging persons from living in a manufactured housing community if they had children, etc.

Squatter on RV Space

 

 

This article is informational only and is not intended as legal advice.  Always consult with a competent attorney before undertaking any legal action.

 

Unfortunately, it is not unusual to have someone simply pull into an empty RV space and refuse to pay or leave.  How does a landlord best deal with this situation?

 

Since there is no rental agreement and the landlord (presumably) has not accepted any rent or other payments, the person is technically a “squatter.”  Under Oregon law, a “squatter” means a person occupying a dwelling unit who is not so entitled under a rental agreement.  The “dwelling unit” in this case is the RV space.  Occupancy by a squatter is not governed by the usual landlord-tenant laws under ORS Chapter 90.

 

Squatter on RV Space

 

 

This article is informational only and is not intended as legal advice.  Always consult with a competent attorney before undertaking any legal action.

 

Unfortunately, it is not unusual to have someone simply pull into an empty RV space and refuse to pay or leave.  How does a landlord best deal with this situation?

 

Since there is no rental agreement and the landlord (presumably) has not accepted any rent or other payments, the person is technically a “squatter.”  Under Oregon law, a “squatter” means a person occupying a dwelling unit who is not so entitled under a rental agreement.  The “dwelling unit” in this case is the RV space.  Occupancy by a squatter is not governed by the usual landlord-tenant laws under ORS Chapter 90.

 

The person is first and foremost a trespasser.  As such, you should first try contacting the police or sheriff, explain the situation to them, and ask them to remove this person from the park.  You should also ask them to issue a no trespass order so that if the person returns, they can be arrested for trespassing.

Phil Querin Q&A: May a Landlord Unilaterally Decline to Renew a Resident’s Fixed Term Tenancy?

 

 

 

Question:  We have a resident in our community that has been nothing but trouble.  He is on a two year lease that is coming up for renewal.  Can we simply decline to renew his lease?

 

Answer:  In a word – No.  Or, to be more precise, as discussed below, if you do not renew the lease, it will automatically become a month-to-month tenancy on the same terms as the lease.  In other words, your non-renewal will not result in forcing the tenant to vacate the space.

Disaster Planning - Reducing Risks in Your MH Community, RV Park and Floating Home Community

While setting up a disaster plan for manufactured home communities, rv park or floating home community,  be sure to include steps that would reduce the risk of damage or injury.  Here are some actions to consider:

 

  • Keep trees healthy and strong.  Remove dead limbs immediately, and cut back branches that overhang buildings or touch power or phone lines.

 

  • Make sure all homes in the community are installed properly and comply with all local codes that apply to disasters.

 

  • Do visual inspections of the community on a regular basis to look for damage to foundations, roofs, walls, tie-downs, awnings and other structures.  Notify residents of any potential problems observed on their homesite.

 

  • Install an audio warning system, such as a siren or horn, and tell residents when and how it will be used.

 

  • Have a battery-powered radio that can monitor reports from the National Weather Service, an agency of the National Oceanic and Atmospheric Administration (NOAA).  These are referred to as NOAA Weather Radios.  The National Weather Service broadcasts updated weather warnings and forecasts for most kinds of weather emergencies.  NOAA recommends that you buy a radio that can run on either electricity or batteries, and that has a feature that automatically sends out a warning “beep” when a weather watch or warning is issued.

 

  • Inspect fire hydrants regularly and keep them clear of debris, plants and other obstructions.

 

  • If floods are a potential problem, consider building earth mounds or other types of flood walls around the community.

 

Also educate residents about steps they can take to reduce risk.  Here are some actions they should consider:

 

  • Anchor major appliances to the walls or countertops with heavy brackets.

 

  • Put child-safety locks on cupboards, so they won’t fly open.

 

  • Use picture hangers instead of nails for wall hangings.

 

  • Recoat roof with sealer as needed.

 

  • Check awnings, gutters, siding, roof and other parts of the home regularly for structural problems.
  • Make sure the water heater and furnace are bolted to the floor or wall.

 

 

  • Learn how to turn off the water, electricity, natural gas or propane quickly, and teach everyone in the family how to do it.

 

  • Have a professional technician install and maintain a proper set of tie-downs with anchors.

 

  • Use additional tie-downs for decks, sheds, car ports or other additions.

 

  • Make sure the tie-downs and anchors used are the right kind for the soil under the home.

 

  • Inspect tie-downs regularly to ensure straps and connectors are not damaged.  If tie-downs are loosened in the fall to damage from frost-heave, be sure to tighten them again in the spring.

 

 

General Home Safety

 

In addition to helping residents get ready for a disaster, help them learn about general home safety.  If they make their homes safer for day-to-day living, they will also reduce problems during a disaster.

 

Fire is the most serious hazard.  Here are some general guidelines that will reduce the risk of fire and other accidents:

 

Install smoke detectors.  If they run on batteries, change them once a year.  Clean the detectors monthly and test them regularly.  (Some local fire departments give away smoke detectors or make them available to the community for very low prices.  Community owners and operators might want to consider a similar program if one is not offered by the local fire department.)

 

Have appliances and heating and cooling equipment checked each year by a qualified technician.

 

Don’t store combustible or flammable materials like paint thinner, gasoline, turpentine or kerosene, anywhere near water heaters, furnaces, stoves or other possible sources of heat that could ignite them.

 

Inspect electrical cords for fraying or other damage, and replace as needed.

 

Keep and “A-B-C” – type fire extinguisher handy and teach all family members how to use it. (Fire extinguishers are labeled for the types of fires they can be used on.  An ‘A’ rated unit is good for wood, paper, trash, and plastic fires.  ‘B’ rated is good for gasoline, oil and grease fires.  ‘C’ rated is used for electrical fires.  An “A-B-C” fire extinguisher can be used for all three types of fires, so it is the best choice for homes.)

 

Keep curtains, clothing and other materials away from space or wall heaters.

 

Install vinyl or metal skirting material around the home to keep out leaves, debris or other material that could catch fire.

 

Don’t store anything flammable under the home.

 

Trim back trees that overhang the home or interfere with incoming services, such as electric and phone lines.

 

Take steps to prevent falls: Add lighting to areas indoors and outdoors that are dark or shadowed.  Mark steps with reflective tape, if appropriate.  Keep a flashlight in each bedroom, and tuck away extension cords and other tripping hazards.