Question: If a new resident is added to an existing rental agreement with residents who have been in the park for three years does that "reset" the rental agreement so that I cannot give them a rent increase in the first year of the new tenant's occupancy?
Question: If a new resident is added to an existing rental agreement with residents who have been in the park for three years does that "reset" the rental agreement so that I cannot give them a rent increase in the first year of the new tenant's occupancy?
Question- A member is near the end of an abandonment notice. The former resident and owner of the home without notice to the landlord sells the "abandoned" home to another person. Does the landlord have to send a new abandonment notice to the new owner and restart the 60 day clock?
Question- A member is near the end of an abandonment notice. The former resident and owner of the home without notice to the landlord sells the "abandoned" home to another person. Does the landlord have to send a new abandonment notice to the new owner and restart the 60 day clock?
It has happened to everyone; you pick up the phone smiling with your cheerful greeting only to have the person on the other end start yelling before you can even get your name out. Maybe you are out walking your property and a resident confronts you about their annoying neighbor and wants to know "what are you going to do about it? "Or, you are in your office with a prospect when your most demanding resident bursts in demanding to speak with you. Sound familiar?
Simply put, controlling conflict is part of the job. Residents, Prospects, Vendors, and even other team members can be sources of conflict for us. Conventional wisdom (and research) says that good communication can improve relationships, increasing trust and support. The converse is also true: poor communication can weaken bonds, creating mistrust and even contempt.
If we know that communication is the key to eliminating, or at least minimizing conflict, why can it be so difficult? It's typically because we have a very clear idea of "our side" of the argument. To solve a problem, it helps to stop for a moment to wonder what the other person us thinking. Here are some tips:
It has happened to everyone; you pick up the phone smiling with your cheerful greeting only to have the person on the other end start yelling before you can even get your name out. Maybe you are out walking your property and a resident confronts you about their annoying neighbor and wants to know "what are you going to do about it? "Or, you are in your office with a prospect when your most demanding resident bursts in demanding to speak with you. Sound familiar?
Simply put, controlling conflict is part of the job. Residents, Prospects, Vendors, and even other team members can be sources of conflict for us. Conventional wisdom (and research) says that good communication can improve relationships, increasing trust and support. The converse is also true: poor communication can weaken bonds, creating mistrust and even contempt.
If we know that communication is the key to eliminating, or at least minimizing conflict, why can it be so difficult? It's typically because we have a very clear idea of "our side" of the argument. To solve a problem, it helps to stop for a moment to wonder what the other person us thinking. Here are some tips:
We are now wrapping up week 3 of the 2019 Oregon Legislative Session. A lot of new legislative proposals have been submitted making this one of the most active legislative sessions in recent memory. The Senate this week passed the most sweeping changes to Oregon Landlord-Tenant law in three decades with the passage of SB 608. The next step for rent control is a public hearing in the Oregon House on Monday, Feb 18th at 1 pm. There are many other legislative proposals swirling around the Oregon Capital. See the attached summary for all the legislation MHCO is currently tracking.
Attached is Phil Querin's detailed analysis of SB 608 (Rent Control). SB 608 will be up for a public hearing on Monday, February 4th at 3 pm. Information on written and public testimony will be forth coming early next week.