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Phil Querin Q&A: When to Use 30 Day Notice of Eviction vs. 24 Hour Notice of Eviction

Question: We have a resident in the park who recently got into a verbal shouting match with another neighbor. The resident was extremely intoxicated at the time and made threats and gestures that were very inappropriate and provocative. There are some residents who want us to immediately issue a 24-hour notice. However, until this incident, the resident has been a good tenant and never caused a problem. How should we handle this? This incident seems entirely out of character for this individual.

MHCO DEFEATS: Rent Control - Mandatory Mediation - Attorney General Enforcement of Landlord-Tenant Law

The 2011 Oregon Legislative Session has now reached the halfway point.  MHCO has been successful in defeating a number of particularly bad pieces of legislation.  We need to stay engaged and vigiliant as the Legislative Session moves to adjournment in late June. 

MHCO Defeated:

HB 2172 - Rent Control with mandatory mediation and the establishment of a regulatory enforcement regime that would all the Oregon Attorney General enforcement landlord- tenant law in Oregon manufactured home communities.  For those of you who are familiar with Washington State this is a similar program with rent control.  This bill had strong support from many legislators who are in powerful positions, including Representative Buckley who is the House Ways and Means Co-Chair.  Peter Ferris was heavily involved in this bill - many of MHCO's members from southern Oregon have probably heard about his bill over the last year.  Many of the concepts will resurface again in future Legislatures.

HB 2885 - This bill originally applied to all  residential properties that had Department of Education employees who where evicted - required landlord to inventory their belongs and return appropriate property to the Department of Education.  This bill has been amended to exclude residential property.

HB 3073 - This bill expanded upon HB 2383 from 2009 that established a 14 day right of first refusal.  This bill was designed to increase the 14 days to an undetermined amount.  I will have more about this issue in a subsequent update on the landlord tenant coalition bill.  Representative Nathanson was hoping to increase the 14 days to a higher number.

HB 3183 - This bill lift the ban on local governments from passing rent control ordinances.  It will still have a hearing later this session, but since it the public hearing did not occur before today the bill cannot move forward to a work session.  It can only have a hearing - nothing more.  That being said, please do not be complacent when a hearing is scheduled - we need as many people to show up to oppose this bill as possible.  We will be dealing with this issue for the next session or two - we need to be vigilant.

Two additional issues that MHCO has been focused - mandatory water sub-metering and mandatory escrow when a community owner sells a manufactured home in their community have been significantly altered.  MHCO was able to perserve the exemption from mandatory water sub-metering for communities with 199 or less spaces.  MHCO also successfully changed SB 85 to eliminate the mandatory escrow requirement for community owners who sell a manufactured home in their community.  Two big wins for community owners in Oregon.

MHCO Legislative Update - 5-25-2011 - MHCO Defeats Local Rent Control Legislation

The long awaited public hearing on HB 3183 - the bill to eliminate local preemption of rent control - was held yesterday morning. About 60-70 MHCO members showed up supporting community owners - the residents had about 10 people and could only muster five people to testify publicly in favor to the legislation. Six people testified on MHCO's behalf with several more waiting in the wings if needed. There were enough community owners to require an overflow hearing room. Much of the resident testimony was directed at increasing taxes on their homes. One Legislator suggested that the residents direct their complaints to the appropriate government taxing authorities and not community owners. Overall is was a good day for community owners - excellent testimony and information. This was a good opportunity to continue to educate Oregon Legislators. MHCO's panel of six individuals representing a diverse section of the industry did an excellent job.MHCO confirmed at the end of the day that this legislation is dead and will not move beyond the public hearing. We all know these issues do not go away - look for this issue and may other rent control schemes to come up again in the future. Until the next full legislative session - 2013 - this issue is done.Thanks to those who testified on behalf of MHCO and those who were in attendance and where prepared to testify: Mike Wells, Gary Griglak, Richard Delaney, Kim Berry, Larry Engelgau, Dale Strom, Peter Schraner, Cory Poole, Robert Danielson and Troy Brost.Deep appreciation to those took the time to attend the hearing - your presence was noted.And a final note of thanks to all of you who sent e-mails. Early yesterday morning I was talking to the chief of staff of one of the Legislators on the committee and she commented that she was glad we finally reach the day of the rent control hearing - she was hoping it would be the end of all the rent control e-mails! So thanks to all of you who made your presence known through e-mail. Many thanks!We are now in the final stretch of the 2011 Legislative Session. We will keep you posted as we head into the final weeks.

Manufactured Housing Communities and the 55+ Older Market

People are now living long after retirement. According to the 2007 period life table for the Social Security area population, those on the cusp of retirement, ages 55‐64, are expected to live on average 21.34 more years. Living in a manufactured home community represents an ideal lifestyle choice for many in this demographic. The following represents some real advantages that manufactured homes offer the 55+ market: ‐ Manufactured homes can be customized to fit the needs and wants of every homebuyer. This includes interior floor plans, exterior designs and custom kitchens, baths and living areas. ‐ Manufactured housing, especially those located in land‐lease communities, are less expensive to purchase and maintain. ‐ Manufactured homes offer convenient one‐story living and can be built for accessibility. ‐ Manufactured home communities provide a unique setting where smaller yards require less maintenance, while individual home sites maximize privacy. ‐ Manufactured home communities provide a secure, friendly, relaxed environment with a strong sense of ‘community’. How can manufactured housing communities benefit 55+? Manufactured housing communities allow residents to own their own home while leasing the land, thus eliminating the expense of property taxes and allowing homeowners to enjoy amenities and well‐maintained common areas. According to a report prepared for the Commission of Affordable Housing and Health Facility Needs for Seniors in the 21st Century, advantages of land‐lease properties are that “the resident can own the home with a lower down‐payment than virtually any other housing alternative because the cost of land is not included in the transaction. The resident can also benefit from appreciation, provided the home is well maintained in a well‐ located and maintained park.” In addition, and no less important, is the sense of community engendered by the manufactured home lifestyle. By providing many opportunities for social interaction through organized activities, such as clubs, fitness classes and social events, communities encourage resident relationships. Safety and security are top concerns for many residents. Many 55+ communities are gated and provide on‐site security as well as neighborhood watch programs. By providing a sense of security, spaces to personalize, interesting destinations and places to walk, and the options of having pets, manufactured home communities have the potential of encouraging active living for 55+ individuals. What can community owners offer to attract the 55+ market? Age restricted manufactured housing communities, typically called 55+, offer many advantages with many different types of land‐lease communities to choose from. They can be large communities with numerous amenities or smaller and more affordable family‐owned communities. There are communities located all over the country and in every price range. Common amenities include swimming pools, clubhouses, health clubs, and tennis courts. We know that most people begin their housing search online. To capture the attention of those looking online at housing options, 55+ manufactured home communities need to have attractive websites that provide lots of information, including pictures of the community (not just individual homes), information about lease fees, and testimonials from homeowners. In addition, an attractive and informative website should highlight those services and amenities that are important and attractive to seniors. Jensen Communities (www.jensencommunities.com), offers a great example of a website that is user‐friendly. In addition to outlining important information related to the advantages of living in a manufactured home, the website provides prospective residents with a comprehensive list of special amenities found in their communities. Jim Ayotte, Executive Director of the Florida Manufactured Housing Association, states, “to make an emotional connection with prospective homebuyers, every community’s website should have a detailed description of their value proposition, with quality pictures of homes and individuals. Homeowner testimonials are a great idea.” With over 900 55+ manufactured home communities, Florida represents a top destination choice for many. In Mr. Ayotte’s view, the range of options available in Florida’s 55+ communities is limitless. Those in the 55+ market are undoubtedly attracted to Florida’s warm climate, sandy beaches, suburban or rural settings (depending on preferences), excellent health care and affordable cost of living. Many of Florida’s 55+ manufactured housing communities have swimming pools, community centers, health clubs, tennis courts and executive or professional golf courses. Seniors are looking not just to buy a home but to buy into a lifestyle. Ayotte also explained that he expects the 55+ community industry to expand over the next ten years as the baby‐boomer generation reaches retirement age. Experts have indicated that baby‐boomers are very active and many are expected to continue working after they retire. Community owners that focus on the 55+ market need to be poised to meet the unique needs of this large demographic. Manufactured home communities continue to be a popular option for a growing segment of the aging U.S. baby boomer generation. In the last decade, the median age of the nation has increased from 35.3 to 37.2 – an all‐time high as determined by the U.S. Census Bureau. In 2010, 17.3 percent of Florida’s population was age 65 or higher. This trend is expected to continue as more seniors flock to Florida and other warm weather retirement destinations. For seniors, 55+ manufactured home communities provide an affordable housing choice with great lifestyle advantages. Clearly, this niche market is a great opportunity for seniors and community owners alike. Source: MHI, Summer 2011 "Connections"

Rental Policies That Fined Families for Kids' Riding Bikes Yields Settlement - Oregon Landlord Fined $65,000

 

 Published: Friday, February 24, 2012, 10:30 PM Updated: Saturday, February 25, 2012, 9:56 AM Helen Jung, The Oregonian By Helen Jung, The Oregonian The Oregonian

When the Sazykin family's 14-year-old son rode his scooter on pathways around the Wah Mai Terrace Apartments complex in Southeast Portland, the apartment manager fined his parents $20.

When they left their children's play furniture and other items out on the patio, the apartment manager issued a few warnings and then another $20 fine.

The family's actions violated apartment policies, according to a complaint filed last September in Multnomah County Circuit Court. But under an agreement with the state announced Friday, the apartment complex and its property management firm will pay nearly $65,000 to tenants, the state and a legal aid organization. They will have to ditch policies that tenants criticized as discriminating against families.

And they will have to install a playground structure.

"It's a really good (result) for families in Oregon," said Christina Dirks, who represented the Sazykins, one of several families who made claims against the apartment complex and property management firm Norris & Stevens. "It's helping to assure that families in our community have equal access to enjoy their rental housing."

Under the agreement, Wah Mai Terrace and Norris & Stevens, do not admit any wrongdoing.

Norris & Stevens representatives did not return a call for comment.

Jonathan Radmacher, an attorney for the Wah Mai Terrace owners, said the policies were never meant to be anti-children.

He noted that the apartment complex owners and property managers were quick to address the problems as soon as they were brought up.

The policy that barred tenants from storing items other than bikes and barbecue grills on their patios was to keep the look of the complex presentable and clean, Radmacher said. The policy that prohibited children from riding bikes, tricycles, Big Wheel-type toys, skateboards and rollerskates on the property was out of concern for older residents, he said.

"There are lots of places to play in the neighborhood," he said, noting Ventura Park and Floyd Light Middle School, both about a block or two away from the complex at SE 111th and SE Stark.

He criticized the state, saying that the apartment complex and property managers were not aware of the discrimination concerns until the state intervened and threatened them with tens of thousands of dollars in state legal fees. "I know my client would never want to have any policy that's discriminatory... They would always want that brought to their attention, and they would fix it," he said. About $35,000 of the settlement will go to six current and former tenants. Norris & Stevens and Wah Mai Terrace also must pay attorney fees and costs of $20,000 to the Oregon Department of Justice and $9,816.36 to Legal Aid Services of Oregon.

Representatives for the two entities must participate in training on fair housing practices.

They also cannot try to collect fines and other debts that were levied against tenants under the potentially unlawful" policies.

Norris & Stevens

Pets! A Summary of Pets in Your Community Rights and Responsibilites

One of the most challenging issues facing park owners and managers is the issue of pets. ORS 90.530 outlines the do's and don'ts of pets in manufactured home communities. Here is a summary.

1. Changes in Community Rules or Regulations addressing pets: A resident may keep a pet that is living with the resident at the time of the rules and regulation change. The resident may also replace the pet with a pet similar to the one living with the tenant at the time of the rule change.

2. New rules and regulations that regulate the activities of pets shall apply to all pets in the facility including those pets that were living in the facility prior to the adoption of the new rules or regulations.

3. A landlord may provide written rules regarding control, sanitation, number, type and size of pets. The tenant shall sign a pet agreement and provide proof of liability insurance. The tenant shall make the landlord co-insured for the purpose of receiving notice in the case of cancellation of the insurance.

4. A landlord may not charge a one-time monthly or other periodic amount based on the tenant's possession of a pet.

5. A landlord may charge a tenant an amount for a violation of a written an amount for a violation of a written pet agreement or rules relating to pets not to exceed $50.00 for each violation.

6. Changes in Community Rules or Regulations addressing pets: A resident may keep a pet that is living with the resident at the time of the rules and regulation change. The resident may also replace the pet with a pet similar to the one living with the tenant at the time of the rule change.

7. New rules and regulations that regulate the activities of pets shall apply to all pets in the facility including those pets that were living in the facility prior to the adoption of the new rules or regulations.

8. A landlord may provide written rules regarding control, sanitation, number, type and size of pets. The tenant shall sign a pet agreement and provide proof of liability insurance. The tenant shall make the landlord co-insured for the purpose of receiving notice in the case of cancellation of the insurance.

9. A landlord may not charge a one-time monthly or other periodic amount based on the tenant's possession of a pet.

10. A landlord may charge a tenant an amount for a violation of a written an amount for a violation of a written pet agreement or rules relating to pets not to exceed $50.00 for each violation.

There is almost no greater issue that can create problems for landlords, than whether tenants can retain a pet they have brought into the community. How can owners and managers take control of the issue?

First, landlords should check their current rules and rental agreement. Although landlords who have previously permitted pets in the community, cannot retroactively prohibit them to tenants who already have pets living with them. Nor can they retroactively prohibit a type of pet that had previously been permitted. However, going forward, i.e. for new tenants, landlords should make sure that their rules place appropriate limitations on the size and type of pets that can be brought into the park. Rules should be drafted broadly to prohibit pets, e.g. breeds of dogs, that have a reputation for aggressiveness, or dogs of a particular size, or both.

Secondly, consistency is important. That is, landlords should be careful not to make exceptions or ignore violations of the pet rules. Otherwise, the landlord will be accused of either being arbitrary or "playing favorites." Selective prosecution of tenants for violation of the pet rules does not play well with judges and juries.

Lastly, in all cases, landlords should make sure that their tenants sign pet agreements for their animals. Oregon law expressly permits this. The MHCO agreement (Form 21) follows the statutory guidelines and assures that the tenant has liability insurance coverage. It also permits landlords to assess fines for violations of the rules.

Manufactured Homes and Sub Metering

By Tiffany Mittal - Multifamily Utility Company

Manufactured Homes and Submetering What is Submetering?

Submetering is the process of installing a water, gas or electric meter on each mobile home after the master utility meters for the mobile home park. The term submeter" is used for any meter installed after the master meter. With submeters installed at every mobile home the association is able to utilize a third party meter reading and billing company to read the meters and produce monthly bills for the selected utilities.

Why Submeter?

One of the largest expenses for a mobile home park is utilities. It is also an expense item that continues to increase over time. There are three major reasons for this:

o Rate Increases - The cost of energy (gas and electric) production and acquiring clean water has outpaced inflation for the past decade.

o Increases in Occupancy - Due to the economic environment more people are living with extended families. Higher occupancy leads to higher utility usage.

o Wasteful Usage - Residents are often less conservative with their utility usage when they are not aware of their individual consumption or do not have an incentive to save.

Studies have shown that once residents become aware of their utility usage

Theft, Dogs and 24 Hour Notices

Question: A community's security camera taped one of the residents one night cutting the line and stealing the camera. The landlord wants to give a 30 day notice. Any issues the landlord should be aware of since it was video-taped? If the accused resident does nothing wrong again in the community after the 30-day notice has been served - then he gets to stay correct? Even though he does not return the camera or pay damages?

Answer: This is really a 24-hour notice issue. The applicable statute, ORS 90.396, gives you the right to issue a non-curable 24-hour notice. The theft constitutes (in my opinion) outrageous conduct