Acceptable Reasons for Refusing an ApplicantAfter the application has been filled out, if you see that it is not complete return it. If you see something that may result in immediate disqualification such as a recent felony conviction that violates your published screening criteria, s, discuss it with the individual right away. If the prospective resident insists that you process the application then do so. However, in general, be very careful about rendering, in advance, any opinions about acceptance or rejection, since it could be used against you as evidence of discrimination if the applicant is the member of a protected class. Under normal circumstances you will be justified in refusing an applicant if he or she:o Cannot provide identification. You should always ask to see a driver's license or military ID and social security card to verify the application.o Will not furnish references from a previous landlord.o Has pets and your policy firmly forbids pets.o Has a history of property destruction.o Has bad credit and/or several unpaid debts.o Has a criminal record that may jeopardize the security/safety of residents.o Has a history of disturbing neighbors or violence.o Does not earn enough to qualify for the rent which you are asking (the month's rent should not exceed one week's take home pay).o Cannot pay one month's rent in advance.o Cannot pay security deposit/fees in advance.o Has several large objects which cannot be stored on the premises.o Plans to use the premises for something other than living purposes (for example operate a business).o Writes the initial check that is not honored at the bank.o Has more than the allowed number of vehicles.o Falsifies information on any form.o Fails to sign the rental agreement.Documents to Provide in Denial of TenancyUnless written notice of the name and address of the screening service or credit reporting agency has previously been given, the landlord shall promptly give written notice (MHCO Form 10) to the applicant. The notice (MHCO Form 10) must include the name and address of the service or agency that provided the report upon which the denial is based. If the denial is based on a credit report then additional information must be provided (MHCO Form 10A). The Fair Credit Reporting Act prevents you from telling an applicant what is on their report, but you must refer them to the credit check source listed on the screening report. Documents Required Upon Acceptance of Residency In order to comply with Oregon Law, and to provide accurate records, there are several forms that are to be completed when the applicant is accepted to become a resident in the community. These forms should be completed after you have reviewed the resident's application, and completed all background checks and tenant screening, but before the resident moves into their home.Copies of the following forms should be given to the new resident:o Copy of signed Rental Agreement signed by both manager and new resident o Copy of Park Rules and Regulations" signed by the new resident o Copy RV Storage Agreement if applicable.o Copy of Pet Agreement if applicableo Copy of "Statement of Policy" (with exhibits) signed by the new residento Copy of Receipt of Statement of PolicyThe following documents should be in the new resident's office file:o Signed "Receipt of Statement of Policy" (signed before signing rental agreement)o Signed Rental Application o Signed Rental Agreement (signed by both manager and new resident)o Park ""Rules and Regulations"" signed by the new residento Statement of Policy (with exhibits) signed by the new residento Emergency Contact Informationo RV Storage Agreement (if applicable)o Pet Agreement (if applicable) signed by the new residento A copy of criminal

Documents Provided To Prospective ResidentsIn addition to the Statement of Policy which includes copies of the rules and rental agreement, you should provide the applicant the following:o Criminal check authorization o Resident applicant screening fee should be acquired prior to accepting the individual as a resident. Application Screening Fee and Receipt" form is to be signed by a manager when applicant's fees are accepted.o The landlord must give written notice of what the tenant screening or consumer credit report entails

Rental Application Procedures -Overview -Rental Application Process -The Rental Application FormOverviewAs a community manager, you will normally be charged with accepting or rejecting prospective residents. This is one of the most important functions that you will perform as a manager of a manufactured home community. Done properly and effectively, the rental application and screening process will minimize potential problems in landlord - resident relations. If the process is done incorrectly the seeds of future problems will be sown. Every prospective resident should be given sufficient information to make an informed decision about living in a manufactured home community. When an individual stops by the manufactured home community office inquiring on the possibility of becoming a resident, always give them an application packet. Anyone who is interested in applying should be given the application packet - inconsistency in giving out application packets could lead to claims by the resident selling the home, or a fair housing violation. If yours is a family park, i.e. accepting all ages, avoid becoming engaged in discussions about the suitability of the community for children. Questions such as Is the park 'child friendly' or similar inquiries