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Commonwealth
Associate Member Spotlight
Sterling Properties Real Estate Services, LLC

Scott Hess
5200 SW Meadows Rd, Suite 150
Lake Oswego, OR 97035

Phone: 503-726-5980
Fax: 360-546-3342
Email: scott@sterlingproperties.com

Website: www.sterlingproperties.com

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Community Update
Legislative Update - Legislative Task Force, Discussions on Rent, Coalition Bill
The last two weeks in the Oregon Legislature have been hectic.  Yesterday was the deadline for bills in their originating chamber to move out of that chamber.  In other words, House bills need to be out of House Committees and Senate bills…
Community Update
Legislative Update - Key Legislation Passes in Oregon House.
On Monday morning the Oregon House of Reprentatives unanimously passed HB 3016 - the manufactured home landlord-tenant bill. This legislation contains the elimination of past due property taxes on an abandoned home when the community owner…
Phil Querin Questions & Answers
Phil Querin Q&A - Screening process and requiring valid social security number
Question:  I am still unclear on the issue of whether we may insist that all applicants for tenancy produce a valid social security number. Is it legal that we do so?
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Screening, Social Security Numbers
Community Update
Legislative Update - Coalition Bill Passes Key Legislative Hurdle - Rent Control Discussion is Back!
 Yesterday afternoon the coalition bill (HB 3016) passed out of the House Human Services and Housing Committee late yesterday afternoon on a unanimous vote.  Representative Parrish (R - West Linn) will carry the bill.    I expect…
Phil Querin Questions & Answers
Phil Querin Q&A - Has the law changed on denying applicants on convictions?
Question. My manager said he heard somewhere that by law a conviction older than three or four years cannot be used as a part of the decision to deny a prospective tenant's rental application. I don't know if that pertains to screening in a…
Property Management
What is Customer Service?
Customer service can be defined as a series of activities designed to enhance the level of customer satisfaction. It's the feeling that a product or service has met the customer's expectation.