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Community Management and Positive Community Relations

A manufactured home community manager's job today is much more than collecting rents and maintaining a community. Working to maintain the good will of the residents is equally important. This is not so much an extra task as it is a matter of style dependent upon how you conduct yourself as you manage the business of the community. You are the leader in the community. The ability to see yourself as others see you will do a lot to make your job easier.


Community Management and Positive Community Relations

A manufactured home community manager's job today is much more than collecting rents and maintaining a community. Working to maintain the good will of the residents is equally important. This is not so much an extra task as it is a matter of style dependent upon how you conduct yourself as you manage the business of the community. You are the leader in the community. The ability to see yourself as others see you will do a lot to make your job easier.


Phil Querin Q&A: Meth User and Eviction


Question: We have a resident who was recently arrested for meth possession in the park and for a variety of other offenses (identity theft, etc.). We want evict the tenant for the meth possession. The 30-day notice of termination under ORS 90.630 is curable, and MHCO's Form #43 for a violation asks us to describe the remedy. But we want the resident out for good. Is there a remedy in this case that will work?



Phil Querin Q&A: Meth User and Eviction


Question: We have a resident who was recently arrested for meth possession in the park and for a variety of other offenses (identity theft, etc.). We want evict the tenant for the meth possession. The 30-day notice of termination under ORS 90.630 is curable, and MHCO's Form #43 for a violation asks us to describe the remedy. But we want the resident out for good. Is there a remedy in this case that will work?



Local Governments Consider Rent Control and Greater Regulation of Rental Property

With the 2015 Oregon Legislative Session over, local government has taken up the campaign for greater regulation of rental property and more specifically RENT. Here are two articles from "The Oregonian" covering hearings/discussions held in the last couple days at Metro and Portland City Council: http://www.oregonlive.com/front-porch/index.ssf/2015/09/is_portland_the_next_san_franc.html#incart_emailhttp://www.oregonlive.com/portland/index.ssf/2015/09/90-day_notice_for_evicitions_r.html#incart_emailThe 2015 Oregon Legislature considered a proposal for a Legislative Task Force on Affordable MH Home Park Living (SB 529). Late in the Legislative Session MHCO was able to defeat the proposed amendment in committee - but the issue has not gone away and is not likely to anytime in the near future. With the Legislature adjourned until February 2016 local governments - particularly the Portland area - have taken up the call for greater regulation of rent and evictions. MHCO is very concerned and watching these developments very closely. We have been meeting with lawmakers at all levels and will keep you advised as these issues evolve this autumn.

Phil Querin Q&A - Tenant Video Cameras

Tenant Video Cameras


Question: In my community, there are two neighbors living next door to each other that don't get along. One of the tenants has accused the other of having late night outside visitors and possible distribution of drugs, and vandalism to his property. He has recently installed a security system to his home that includes cameras. One of those cameras is focused on his storage shed and also includes a view of the neighbor's front porch and front door. My manager knows of the security set up and wanted to know if this situation can lead to an invasion of privacy claim by one tenant against the other tenant. Now that the manager knows this, is there some action we should take?



Phil Querin Q&A - Tenant Video Cameras

Tenant Video Cameras


Question: In my community, there are two neighbors living next door to each other that don't get along. One of the tenants has accused the other of having late night outside visitors and possible distribution of drugs, and vandalism to his property. He has recently installed a security system to his home that includes cameras. One of those cameras is focused on his storage shed and also includes a view of the neighbor's front porch and front door. My manager knows of the security set up and wanted to know if this situation can lead to an invasion of privacy claim by one tenant against the other tenant. Now that the manager knows this, is there some action we should take?



Phil Querin Q&A: Resident Dies - Administrator Initially Cooperative Turns Ugly

Question: A resident living alone passed away. It took some time for the estate to get underway because they had to search for heirs. An heir was located and was appointed as Administrator to act on behalf of the estate.

Shortly after the resident's passing, we began requesting that a Storage Agreement be signed but the estate was hesitant to do so until the Administrator was appointed. After the appointment the Administrator was initially cooperative, but unexpectedly changed his mind and is now threatening to bring all of the past due rent current, and then, out of spite, tear the home down while still on the space. Presumably, after doing so, we would expect the Administrator to cease all further space rental payments. How should we handle this?