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By Angel Rogers, ARM, CCRM

It's hard to believe that it has been six weeks since the annual conference in Eugene.  Before we know it 2019 will be here!  Hopefully you will be bringing a renewed sense of pride, commitment, and enthusiasm for your career into the new year, as well as some of the concepts and ideas that were introduced during the conference. 

I know from my own experience of attending conferences that the amount of information gained can be overwhelming.  You may even be asking yourself, 'What happens next, and how can I implement all the great ideas?  Here is something to think about - a "worst practice" is to allow managers to roll out the ideas on their own.  Or