The Comfort Trap: How Well-Meaning Words Become Illegal Steering
Article
Picture this: A gay couple visits your leasing office asking about available one-bedroom apartments. There are two such apartments available, but your leasing agent shows the couple only one — because she's heard the neighboring resident use gay slurs and wants to keep the couple away from him. Since she's only trying to protect the couple, her actions don't violate fair housing law.