MHCO Article Topics

Property Management

Portland Gives Renters Win With New Screening, Security Deposit Rules

Community Update
Chuck Carpenter

MHCO.ORG Editor's Note:  These new regulations out of Portland will only impact rental property inside the city limits of Portland.  MHCO and Phil Querin will review MHCO Forms and make necessary changes in light of these new Portland regulations.

MHCO Article: Taking Conflict to Cooperation

Property Management
MHCO
  1. Empathy

We have all heard the expression, "put yourself in the others' shoes", and this is great advice when dealing with a conflict. This does not mean you must agree with the other person, but by placing yourself in their situation you are demonstrating your desire to solve whatever problem they have brought to you.

 

Phil Querin Q&A: Common Area Pass-Throughs

Phil Querin Questions & Answers
Phil Querin

Answer: Interestingly, the current submetering statutes do not have a protocol dealing solely with passing through utilities for common area, separately from that for spaces. In other words, at the time of submetering the spaces, you could do it using the prorate method you describe, in which case it would be preceded by a 180-day notice.

To Train or Not to Train? This shouldn't even be a question.

Property Management
Angel Rogers

Excuses for Avoiding Training

I have heard all the typical excuses for avoiding training. Here are some examples and my particular spin on how to turn these negative attitudes into positive solutions.

Multnomah County Jury Awards $20+ Million Tenant Verdict

Community Update
Chuck Carpenter

This article is not intended as legal advice for any specific issue that might arise, since every situation is different. Always consult a knowledgeable landlord attorney with your specific legal issues.

By Mark Busch, Attorney

Ten Things Every Landlord Should Know About Fair Housing

Property Management
Kristi Bunge

1. ADVERTISING. Advertising is one of the most common ways landlords find people to place in rental properties. When advertising, landlord clients should describe property attributes and/or amenities, not what they are or are not looking for in a resident. Landlords should not say "great for a young couple" as it may be considered discriminatory to families with children.

What We Do for You

Property Management
Joanne Stevens

WMA Reporter November 2017 Resident Relations Feature Article Warren Buffett's advice to small business owners is this: "The best advice to a small business owner... is never stop thinking about how to delight your customer. Not to satisfy your customer, but to delight your customer. And when you wake up in the morning, start thinking about it. At night, think about it.

Phil Querin Q&A: 72 Hour Notice and Partial Payment

Phil Querin Questions & Answers
Phil Querin

Answer: The Oregon landlord-tenant law does not "require" that a landlord accept partial payments. To the contrary, it provides that it is a "tenant's duty regarding rent payments is to tender to the landlord an offer of the full amount of rent owed within the time allowed by law and by the rental agreement... ."