Headline #3: Owners Pay $40K to Settle Claims that Neighbors Harassed Resident’s Disabled Daughter
Community Update
MHCO Article Topics
Disabilities
Proceed with Caution When Responding to a Hoarding Problem
Community Update
Americans With Disabilities Claims (ADA) - Is There a Target on Your Back?
Guest Author
On July 26, 1990, President Bush signed into law the Americans with Disabilities Act ("ADA"), The Americans with Disabilities Act Accessibility Guidelines (the “1991 Regulations") were shortly thereafter developed to guide new construction and alterations undertaken by covered entities and established the minimum requirements for "accessibility" for disabled persons in buildings and facilities
Fair Housing and Developmental Disabilities
Property Management
- Inadequate response time to a resident's questions.
In an era when customer relations is the new icon of successful marketing it only makes sense to get back to a resident's question or action-item in a timely manner. What is timely? Within 48 hours, at least tell the customer that you are checking on the matter and will have an answer soon.