MHCO Article Topics
Industry experts on the panel noted that retaining people who are effective with coworkers and the public is an ongoing process. Periodic employment reviews and training programs are generally well received. Most people want to know how well they are doing and what needs to improve.
By Zach Koucos, Senior Director, HFF
WMA Reporter November 2017 Resident Relations Feature Article Warren Buffett's advice to small business owners is this: "The best advice to a small business owner... is never stop thinking about how to delight your customer. Not to satisfy your customer, but to delight your customer. And when you wake up in the morning, start thinking about it. At night, think about it.
By: Jim Joffe
It seems to me that Resident Relations" encompasses "resident relationships". Those residents with whom you have positive and pleasant interactions are often promoters of your community
What is the price of sleeping well? When considering what a good property management company provides to a park owner, there may be no more important question than that.
Tony Petosa and Nick Bertino - Wells Fargo Multifamily Capital
By Zach Koucos
Director, Holliday, Fenoglio, Fowler (HFF)
Answer. As far as I know, there are no laws that "require" the posting of certain things. I will try to summarize - off the top of my head - two types of information: (1) Things that can be posted without risk of liability; and (2) Things that should not be posted due to potential liability.