Editor's Note: By far - the largest number of phone calls to the MHCO office - year after year - is assistance animals. Probably one of the most abused laws in landlord-tenant law. Finally, HUD is offering some further - and much needed guidance. The actual statement from HUD is attached above ("HUD Guidance on Assistance Animals 01-28-2020").
Answer: Disclaimer: Certain folks, especially those of the regulatory bent, will likely disagree with my answer. The reason stems, I believe, from one of four sources: (a) Rigid (some might say “stubborn” or “dogmatic”) adherence to a law or regulation, regardless of how illogical and silly it may be; (b) A belief that everyone is a victim, and deserves to pamp
Answer: First off, every "reasonable accommodation" case is different, so I strongly recommend that you consult an attorney on your particular case.
As a general matter, HUD has said that landlords must allow emotional support animals if (1) the tenant has a disability, and (2) the tenant documents that an assistance animal is necessary to help alleviate the disability.