Phil Querin Q&A - Resident Sales in Community - Tips for Management
Question: When residents want to place their home on the market, we tell them we have a preferred real estate agent we want them to use. Some residents oppose this and want to use their own agent they've already been working with. How can we resolve this? Also, is it permissible for us to insist that if they use their agent, we receive a portion of the commission at closing? We have a similar arrangement with our preferred agent, and it's worked out quite well.