Records Management - Not Sexy But Essential


Resident record management is anything but sexy.  Nevertheless, it is essential to maintaining a profitable manufactured housing community.  All too often community owners and managers think the job of records management is over once a new resident moves into the community.  After all, if the file checklist has been followed and all the appropriate forms have been completed what else is there to do.  Lets examine the importance of maintaining accurate resident records through the use of two examples.



MHCO Article: Fair Housing Laws Apply When Selling or Renting!

Both state and federal law prohibit discrimination in the selling, renting or leasing of real property.  Federal fair housing laws have been in place since 1968.  Federal law makes it illegal to discriminate in the sale, purchase or lease of property on account of race, color, religion, sex, national origin, familial status or handicap and sexual orientation. 



Editor's Note:  As we start the count down to the next full Oregon Legislative Session (2019) one of the biggest issues our industry faces is how to resolve conflict between residents and landlords.  Mediation is one of the answers and one that MHCO strongly encourages ALL owners and managers of manufactured home communities to pursue.  Today MHCO is introducing a new ad promoting mediation along with a long term commitment to providing quality articles and information on mediation.